DoiPEN

Account Deletion Policy

Here’s a draft for the Account Deletion Policy for DOIPEN.COM. Let me know if you’d like any changes or additions.

Account Deletion Policy

Introduction

DOIPEN.COM is committed to providing a platform for users to create and share festival celebrations, birthday wishes, and other events. This policy outlines the process for deleting a user account and the associated data from DOIPEN.COM.

1. User Rights

1.1. Users have the right to delete their DOIPEN.COM account at any time.
1.2. Upon account deletion, all personal data and created content (such as festival or birthday wishes) will be permanently removed, except where required for legal, regulatory, or business purposes.

2. Account Deletion Process

2.1. Initiating Deletion:

  • Log in to your account.
  • Navigate to the “Account Settings” section.
  • Select “Delete Account” and follow the on-screen instructions.

2.2. Confirmation:

  • A confirmation email will be sent to the registered email address.
  • Users must verify the deletion request by clicking the link in the email.

2.3. Final Deletion:

  • Once confirmed, the account and all associated data will be permanently deleted within 14 days.

3. Data Retention

3.1. Temporary Retention:

  • Deleted accounts are held in a deactivated state for up to 14 days to allow recovery in case of accidental deletion.

3.2. Permanent Deletion:

  • After 14 days, all account data, including created events and wishes, will be irreversibly removed.

3.3. Exceptions:

  • Certain data may be retained to comply with legal obligations or resolve disputes, as required by applicable law.

4. Consequences of Deletion

4.1. Users will no longer have access to their account, created content, or any associated data.
4.2. Shared or publicly visible content (e.g., wishes sent to others) may still remain accessible to recipients.

5. Contact Support

For assistance with account deletion or recovery within the 14-day retention period, contact our support team at infp@doipen.com.

6. Changes to This Policy

DOIPEN.COM reserves the right to update this policy. Users will be notified of significant changes via email or website notifications.

Let me know if you’d like to refine this policy further!