Refund Policy for Doipen.com
At Doipen.com, we strive to provide high-quality services to our users. If you are not satisfied with your purchase, our refund policy outlines the conditions under which refunds may be issued:
- Eligibility for Refunds:
- Refunds are available only for paid subscriptions or services purchased directly through Doipen.com.
- Refund requests must be submitted within 2 days of the purchase date.
- Refunds will not be issued for partially used or expired subscriptions.
- Non-Refundable Cases:
- Payments made for custom services or one-time design assistance are non-refundable.
- Refunds are not provided for issues caused by user errors, such as incorrect input or failure to use the platform.
- Request Process:
- To request a refund, contact our support team at info@doipen.com with your purchase details and reason for the refund.
- Refund requests are reviewed on a case-by-case basis, and we reserve the right to approve or deny a refund at our discretion.
- Refund Timeline:
- Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
- Amendments:
- Doipen.com reserves the right to modify this refund policy at any time. Any changes will be updated on this page.
If you have any questions about our refund policy, please contact our support team at info@doipen.com. We are here to help!